Britannic Joins The Procurement For Housing (PfH) Framework

We’re excited to announce that Britannic Technologies is on the Procurement for Housing (PfH) Framework!

This partnership allows us to continue supporting housing associations in transforming their customer experience through innovative and efficient communication technologies. Whether you're navigating changing tenant demands, seeking to improve service delivery, or aiming to boost operational efficiency while reducing costs—we're here to help.

By collaborating with PfH members and leading technology providers like Five9, 8x8, Bizvu and Mitel we audit, enhance, and evolve your digital communications processes to meet modern housing needs.

Working Across Key PfH Lots

We are approved to deliver services under the following framework Lots:

• Lot 1 – Networking and Security
• Lot 3 – Total Communications Solutions
• Lot 4 – Mobile Communications
• Lot 6b – Internet of Things (Private Gateway)

What Is the PfH Framework?

“PfH delivers complete, whole house services that encompass not just frameworks, but consultancy, technology, and dynamic purchasing systems. These services enable members to drive immediate cost savings while achieving long-term operational and strategic benefits.”

How We Can Help Housing Associations

With over 20 years of experience in the Housing Sector and 35 years in business communications, we bring a deep understanding of the challenges housing providers face.

Our tailored Digital Transformation and Customer Experience solutions are designed to:

• Support self-service capabilities
• Open new engagement channels for tenants
• Streamline communications and back-office operations
• Enable proactive repair strategies
• Improve the management of void properties
• Supply technologies to enhance staff wellbeing

By integrating, managing, and maintaining your communication platforms and applications, we eliminate the burden of juggling multiple systems and suppliers—giving you greater transparency and control over your ICT services.

Proven Success in Housing

We’ve already partnered with organisations like Wakefield & District Housing, Peabody Trust, Advance Housing, and Tower Hamlets, delivering end-to-end solutions and sharing our expertise to support long-term success.

Explore our Advanced Housing case study to see how we helped them streamline operations and significantly cut costs.

Our Proven 5D Model for Housing

Our 5D Model ensures your housing association receives a robust, future-proof solution:

• Discover your operational challenges, applications, and technology needs
• Demonstrate solutions and run pilots to gain insight and internal buy-in
• Design tailor-made solutions via our vendor-certified engineers and developers
• Deliver projects on spec, on time, and on budget
• Develop by proactively managing and evolving your solution as your needs grow

Let’s Start the Conversation
We’re passionate about helping housing providers thrive in a digital-first world. If you'd like to explore how we can support your organisation, get in touch today for a quick chat. Let’s build a more connected, efficient, and customer-focused future together.