In professional services, your reputation depends on clarity, speed and seamless delivery. Whether you're advising clients, managing internal teams or coordinating across time zones, reliable communication and streamlined operations are essential. We help professional service firms modernise how they work — with integrated telecoms, secure collaboration tools and intelligent systems that reduce friction, increase agility and support a more responsive, client-focused experience.
Professional service firms rely on reputation, responsiveness and resilience — none of which can thrive on outdated systems. We help firms modernise their infrastructure with cloud-based telephony, secure collaboration tools and integrated platforms that support hybrid work, client confidentiality and seamless operations across offices and regions.
Whether it’s consultants, project managers or support staff — your teams need to stay connected across locations and time zones. We unify communications through voice, video, messaging, and file sharing in one secure platform, so internal collaboration is smooth, fast and never slows down client delivery.
Clients expect clear updates, quick responses and a consistent experience across all channels. Our contact centre and communication solutions ensure every client interaction is professional, efficient and informed — with branded messaging, intelligent call routing, and integrated CRM data to deliver a high-touch experience at scale.
Professional services are full of repeatable tasks — from appointment setting to document follow-ups. We help automate the admin, freeing up high-value professionals to focus on strategy, delivery and client relationships. Whether it’s automated reminders, status updates or chatbot-assisted triage, we reduce the overhead without compromising service.
You generate a wealth of data — from client interactions to project timelines and performance metrics. But siloed systems make it hard to access or act on. Our AI Engine connects the dots, offering real-time insight into team efficiency, client needs, and business trends — helping you make decisions faster and with greater confidence.
Professional services increasingly operate across regions and cultures — and effective communication can’t be limited by language. With tools like NetTranslate, we help firms deliver consistent, real-time translation across voice and messaging channels. Whether working with international clients or diverse teams, you can ensure clarity, confidence and connection in every conversation.
The moment Sarah logs in at 8:45 AM, her day’s already in motion. One click into her AI Meetings Assistant (MIA) and she’s got a clean summary of everything that mattered yesterday — key decisions, action items, no chaos, no rewinding. It’s not the future of meetings — it’s happening now.
Ever walked away from a brand after one bad experience? You’re not alone — 1 in 3 customers do the same. In today’s market, great customer experience isn’t optional. It’s how brands earn trust, loyalty, and long-term growth. Let’s break down the key elements of CX — and why they matter more than ever.
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Recruitment doesn’t come with a rulebook — and the most successful agencies are often the ones willing to break the mould. In this blog, we dive into creative, practical growth hacks that go beyond the basics. Whether you're looking to grow your client base, sharpen your candidate search, or fine-tune your internal engine, these ideas are built to make your agency stand out — and move forward.
Learn More NowThe Institution of Engineering and Technology (IET) had been working on PDQ machines for payments over the phone; this proved time consuming and inefficient. We moved them to SIP telephony and a cloud PCI solution to increase efficiencies and make compliance easier.
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