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More Than a Simple Managed IT and Communications Service Provider

Managed IT and Communications Service and Intelligent Managed Services

Managing IT and communications can be overwhelming, and we understand the pressure that you face to innovate, gain efficiencies, and enhance customer experiences. At Britannic, we believe in delivering more than just managed services. We strive to be a true partner to our clients, providing them with the expertise, support, and guidance they need to achieve their business goals. Our managed services are designed to take this burden off your shoulders, allowing you to focus on what truly matters: delighting your customers and growing your business.

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Benefits of Using Britannic as Your Managed IT and Communications Services Partner

Boosted Efficiency

Free up your team to focus on core business activities by letting experts manage your IT and communications, resulting in enhanced productivity and streamlined operations.

Significant Cost Savings

Reduce operational costs with predictable monthly expenses and eliminate the need for an in-house IT team, allowing you to allocate resources more effectively.

Top-Notch Security

Benefit from advanced security measures that protect your data and systems from cyber threats, ensuring your business stays secure and compliant.

Effortless Scalability

Easily scale your IT and communications services as your business grows, without the hassle of major investments in new technology or additional resources.

Access to Expertise

Gain access to a team of seasoned IT professionals who provide ongoing support, maintenance, and troubleshooting, ensuring your systems operate smoothly with minimal downtime.

Proactive Maintenance and Monitoring

Enjoy peace of mind with continuous monitoring and regular maintenance of your IT infrastructure, preventing issues before they arise and keeping your operations running efficiently.

Enhanced Innovation

Focus on Strategic Initiatives: With routine IT management handled by Britannic, in-house teams can focus on key strategic projects that drive business growth.

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What Makes Our Managed IT and Communications Services & Intelligent Managed Services Stand Out?

We at Britannic are dedicated to being different: we are a personalised, managed IT and Communications services partner, providing tailored solutions to meet your unique needs, ensuring seamless and efficient operations through expert management and support.

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Tailored Solutions for Every Business

We recognise that every business is unique. That’s why we offer flexible services designed to meet your specific needs and goals. Whether you’re a small start-up or a large enterprise, we collaborate with you to create a solution that aligns perfectly with your business objectives and budget.

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Your Strategic Partner

Think of us as an extension of your team, dedicated to helping you achieve your business goals. From strategic planning and technology roadmap development to project management, we provide the expertise and support you need at every stage.

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Proactive Support

Our team stays ahead of the game, identifying and resolving issues before they impact your business. With our proactive monitoring and maintenance services, you can trust that your systems are in capable hands, minimising downtime and maximising productivity.

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Commitment to Continuous Improvement

We constantly review and optimise our services to ensure they deliver maximum efficiency and effectiveness. Whether it's implementing new technologies or refining our processes, we’re always looking for ways to keep our clients ahead of the competition.

What Our Managed IT and Communications Services Include

Most Managed Service Providers (MSPs) cover the basics: handling break-fix requests, monitoring alarms, and providing standard reports. While this does lighten your team's workload, it falls short of delivering the deep insights and expertise that can drive real transformation.

Standard Package

  • Break/Fix Management: Quick and efficient resolution of any issues that arise.
  • Customer Zone Portal: Access to Britannic’s comprehensive knowledge base and support resources.
  • Choice of SLA

Additional Package

  • Business Continuity Planning: Ensure your business stays operational under any circumstances.
  • Advanced Alarms Monitoring: Proactive monitoring to keep your systems running smoothly.
Diagram of Britannic Managed IT Services

Introducing Intelligent IT and Communications Managed Services – A Step Beyond the Ordinary.

Our advanced technologies like AI, machine learning, and analytics optimise operations, predict issues, and provide proactive solutions. We deliver insightful information and a service-centered strategy that goes beyond just keeping the lights on.

With Intelligent Managed IT and Communications Services, you gain a partner who truly understands your business. Our strategic insights and exceptional service are tailored to your unique needs. Our advanced technologies ensure seamless operations, while our predictive capabilities address potential issues before they arise, allowing you to focus on growth and innovation. We can help you in areas such as:

Digital Transformation

Stay ahead of the curve by embracing digital transformation with our expertise. We’ll help you migrate to the cloud, implement advanced analytics, and integrate AI-driven solutions, modernising your IT infrastructure and driving innovation across your organisation.

Unified Communications

Ensure seamless communication with our managed services for Unified Communications (UC). Whether you need to manage or upgrade your existing phone system, launch a new collaboration platform, or integrate your voice and data networks, we’ve got you covered.

Contact Centre and Customer Experience Solutions

Enhance your customer service with streamlined contact centre operations. We design and deploy custom solutions, provide ongoing support, and train your staff to ensure your customer engagement strategy is optimised for exceptional customer experiences.

Network Management

Enjoy peace of mind with our proactive network management. We monitor and manage your network infrastructure to ensure it’s performing at its best. From troubleshooting connectivity issues to optimising network configurations, we keep your network reliable and secure.

A friendly, approachable, no-strings-attached chat

Speak to a Specialist Today Download Brochure to Learn More
Britannic Managed IT and Communications Services FAQ
Let us help you unlock your potential

Contact us today to learn more about our intelligent managed services offerings tailored to help you achieve your aspirations. 

With Intelligent Managed Services, you no longer need to play catch-up. Shift your focus to unlocking your business potential. Transform operations, boost efficiencies and innovations. Attract customers to drive profitable growth.

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