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About Britannic - A Consultative Technology Partner

At Britannic, we are passionate about technology and its ability to drive meaningful change. Founded with a vision to revolutionise the way businesses operate, we have been at the forefront of technological innovation for over 40 years. Our team of experienced professionals brings a wealth of knowledge and expertise, ensuring that we deliver solutions that are not only innovative but also tailored to meet the unique needs of each client.

Meet the Team Read our story

Our Consultative Approach

We believe that the best solutions come from collaboration. Our consultative approach places our customers at the centre of the solution-finding process. By working closely with our clients, we develop a deep understanding of their goals, challenges, and aspirations. This partnership allows us to craft solutions that are precisely aligned with business objectives, ensuring success and sustainable growth.

We Take Pride Empowering You To Achieve Your Business Goals

  • 40+ Years in the Industry
  • 700+ Customers
  • 97% Customer Satisfaction
Customer Service Representative Smiling

Five Service Areas. Unlimited Possibilities

CX & Customer Engagement Cloud & Connectivity Unified Communications Digital Transformation Managed Services
Jonathan Sharp CEO Presenting at Annual Summit

Our Mission

Empowering IT and Business Leaders: Driving Positive Strategic Change and Business Transformation. Innovating to deliver Best-in-Class Communication and Information Systems.

Our Values

Collaborate

We are stronger together, working as one. We communicate clearly, openly, and in good time, to provide support, constructive feedback and embrace diversity, to deliver exceptional outcomes.

Innovate

We embrace change and challenge the status quo, applying critical and design thinking to come up with new ideas and solutions that create new value for our clients, our company, and our community.

Trust

We build trust through integrity, accountability, fairness and acting ethically. We deliver upon the promises we make.  

Partner

To find the right solutions and add value we listen to and understand our customers and partners and interested stakeholders, building strong strategic relationships based on mutual trust and respect.

Excel

We are a professional team that never stops learning, strives to be the best in everything that we do, and delivers excellent, fit-for-purpose solutions that add maximum value to our customers and partners. 

Gill from Britannic Presenting

Meet the Britannic Team

Meet the team that thrives on making the impossible possible. We’re a dynamic mix of skilled technicians, forward-thinking strategists, and innovative problem-solvers. We don’t just tackle challenges – we approach them with fresh perspectives and a relentless drive for excellence. Professional yet fearless, we’re committed to delivering results that redefine what's possible for your business. If you're seeking a team that combines creativity with precision, you’ve found your perfect partner.

Discover The Faces Behind The Screen
Convergence Summit 2019 Panel Debate

A-Class Partners

Our strong partner ecosystem delivers significant benefits to our customers by ensuring access to the latest technology advancements and industry expertise. This allows us to provide innovative, forward-thinking solutions. Our partnerships enhance reliability through close collaboration with trusted providers, ensuring seamless integration with your existing systems. These relationships offer priority support and exclusive resources, keeping your business connected and optimised. Ultimately, our partner network enables us to deliver tailored solutions, combining top-tier technologies with the support needed to drive your success.

Browse Our Partners
A Recent Resounding Testimonial

Lead IT Support Engineer – EMEA

Gigamon

“We've been working with Britannic for several years and have always received excellent service. They have helped us whenever we needed it, and they have resolved issues within the timeframes we specified. Britannic offered us a solution, particularly during the pandemic years, and assisted us in converting and migrated our entire office phone system to VoIP 8x8 work. Britannic always tries to keep us informed of any issues that arise, as well as any new changes to 8x8 work, which helps us inform our office staff. Britannic always gets back to us if we need anything. We were extremely pleased with the services and would recommend them to our global offices.”

Recent Awards and Accolades

Britannic and Zoom, the First UK Accreditation

Britannic, a leading consultative technology partner, announced it is the first partner in the UK to achieve all three Zoom Up Partner Program competencies with Zoom. As a result, Britannic has strengthened its position as a trusted advisor in offering Zoom Phone and Zoom’s Customer Experience solutions to customers.

Zoom’s Triple Zoom Up Partner Program Competency

Jonathan Sharp, CEO, Britannic Awarded Top CX Professional

CXMStars™ run by the prestigious Customer Experience Magazine awarded Jonathan Sharp, CEO of Britannic Top CX Professional coming in at an impressive position 12 out of their top 25 at their annual esteemed awards. Recognising him as a leading professional and visionary in the CX industry for the fourth year running.

CXMStars™ 2024

Britannic Achieves 8x8 SUMMIT Status

Within the 'Elevate' programme's distinguished tiers – Basecamp, Peak, Apex, and Summit – Britannic has reached the pinnacle.

8x8 Elevate Partner Programme

Britannic Achieves 8x8 APEX Status

Britannic has been awarded 'Apex' status in the 8x8 Elevate Partner Programme, a leading global channel initiative enhanced to prioritise exceptional customer experience and technical expertise among 8x8 partners.

8x8 Elevate Partner Programme

WINNER, 2023

Best Customer Experience & Engagement Company 2023

Surrey 5th annual SME News’ 2023 Business Elite Awards

Office team working together

Careers at Britannic

We're not just about technology – we're about people. Our success is driven by a diverse, dynamic team that thrives on innovation, collaboration, and pushing boundaries. If you’re passionate about making an impact and want to be part of a fast-growing company that values creativity and growth, we want to hear from you. Explore our career opportunities and discover how you can help shape the future of communications technology with us. Ready to take the next step?

Join Our Team
Stay In The Loop and Keep in the Know

Want to be the first to know about the latest innovations, insider tips, and game-changing insights in communications tech? Don’t miss out – sign up for our quarterly newsletter and get the updates you didn’t know you needed, straight to your inbox. No fluff, just real talk. 

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