Britannic Finalist for Technology Reseller Awards - In Position for Enterprise Reseller of the Year
Britannic, an award-winning technology partner renowned for its unique consultative approach, has been nominated as a finalist for the Technology Reseller Awards in the “Enterprise Reseller/MSP of the Year (Turnover £10m-£20m)” category. The Technology Reseller Awards recognise and celebrate industry players’ outstanding achievements through the channel with focus on best practice, sustainability and innovation.
This year has been pivotal for Britannic, marked by accelerated growth and the addition of strategic partnerships with industry leaders such as Zoom, Fortinet and Uniphore. Britannic has celebrated numerous partner milestones including attaining Elite partner status with BT and being recognised as an Innovation partner for Mitel. They have achieved high SaaS revenue growth and advanced technical certifications earning them the status of 8x8 Summit Partner – a distinction held by only 4 organisations in the UK. Additionally, Britannic secured a major contact centre deployment with Five9, further demonstrating their leadership and expertise in the industry
Jonathan Sharp, CEO, Britannic comments: “Innovation is at the core of our operations, we cultivate a culture of transparency where staff can openly contribute to the developments of products and solutions. We have heavily invested in learning and development to ensure our staff have the latest skills to excel in the changing tech market. If we look after our people, then they look after us and our retention levels reflect this.
Over the past year, we’ve shifted our focus to truly become a data-driven, consultative partner. By setting clear success goals with our customers from the beginning and delivering targeted insights, we’re able to help them enhance customer experiences, streamline operations, and create new strategies, initiatives, and products that drive real growth.”
Other initiatives introduced this year include launch of their Customer Success Programme that offers a consultative, outcome-focused approach that aligns with clients' business goals from the outset. By taking time to understand each client’s unique operational challenges and strategic objectives, the team identifies root causes and potential areas for improvement. Through transparent communication, they present tailored recommendations and clear pricing, followed by scenario-based sessions that demonstrate how their solutions will work in the client’s specific environment. The programme provides a fully costed, phased proposal, detailing anticipated ROI to ensure clients see both the financial and operational benefits. More than just delivering a service, they build lasting partnerships through open communication, end-to-end support, and a commitment to addressing immediate needs while positioning clients for long-term success.
