WhatsApp Notifications

Business Process Automation

Delivering a Better Customer Experience with WhatsApp

Customer behaviour

Britannic Blog

What the Contact Centre can learn from Customer Behaviour

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Digital Transformation

Is This the Best Business Model? Improvers are at the Cutting Edge of Digital Transformation

On top of the world

Digital Transformation

Why Mitel and Avaya Maintenance is the Key Stepping Stone to Fearless Business Growth

Transformers

Workplace Modernisation

The Transformers of Digital Show us why it is not Always Best to Lead

Office culture

Workplace Modernisation

Positive Disruption: Engineering a Culture Ready for Change

Mercedes AMG

Workplace Modernisation

Why it’s Great to be an Innovator of Digital Transformation (but not for too long!)

Resolving 3 Key Contact Centre Problem

Business Process Automation

Resolving 3 Key Contact Centre Problems with our Network Services 2 Framework Solutions

Unleashing Business Growth

Business Process Automation

Unleashing Business Growth with your Existing Mitel or Avaya Investment

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Business Process Automation

Time is Money: Automate your Critical Business Processes (you’ll regret it if you don’t)

Shark

Workplace Modernisation

You’re Gonna Need a Bigger Voice: Here’s why lack of Voice Strategy for Digital Transformation will Tear your Company to Shreds

Swimmer

Workplace Modernisation

Sink or Swim: Why Your Business Needs Microservices to Keep its Infrastructure Afloat