We recognise the value that UCISA provides to its members and are immensely proud to be a part of it. The reason we have become partners is that we are totally committed to the Higher Education community and firmly believe in what we do, how we can help and in the ethos that underpins who we are and how we go about doing business.
At Britannic, we're more than just a provider - we're a partner in the education sector, offering value-added solutions and services. We collaborate with top industry players like 8x8, Mitel, Five9, Zoom, and Microsoft Teams to create tailored, integrated communication environments. Our approach streamlines educational infrastructures for increased efficiency, ensuring our services are customised to fit your institution's unique needs and constraints. Central to our approach is true partnership working - coming alongside our customers with a commitment to proactive support dedicated to your institution's success.
We are eagerly anticipating the UCISA25 Leadership Conference taking place 18-20th March 2025 and invite you to join us at our stand for an engaging conversation. Our team of higher education specialists, Alex Chapman and Steve Higgins, will be available to discuss the innovative communications projects we've undertaken with universities throughout the UK. They're also ready to address any questions you might have about enhancing student experience and welfare, clearing, process automation, among other topics. Plus, you won't want to miss the exciting giveaways at our stand, featuring an array of prizes and gifts. Make sure to stop by and connect with us!
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Studying abroad can be challenging, particularly for international students. Language barriers, homesickness, cultural differences, finances, and discrimination are just some of the difficulties they may encounter. To help mitigate these issues, universities can use technology, such as multilingual chat support and contact centres for student welfare, to enhance the overall university experience.
Read our International Student blog hereDiscover how universities are revolutionising student experiences in the post-pandemic era with our article, "Improving the University Experience with Cutting-Edge Technology." This piece highlights the challenges and transformations in education during COVID-19, focusing on the adoption of digital communication tools and advanced cloud technologies. Learn about the strategies universities are employing to enhance student welfare, facilitate inclusive communication, and adapt to new learning environments.
Read our article on improving the university experience for Gen Z
Yes we are all aware of (and fed up with?) the PSTN switch-off in 2027. But did you know there are in fact several dates to be aware of? 2027 is not the end of the copper network, but only the date that voice services over copper will cease (hence the demise of ADSL and FTTC). The copper network itself will be retired later meaning that technologies like SOGEA are only a short-term fix. In time (yet to be confirmed), access to the Internet will only be by fibre (or mobile!). Mobile can help with Internet access to student accommodation, for lifts for IOT devices, such as on-campus boilers, lighting, etc.
The clearing software and approach designed by Britannic provide a solid foundation for efficient clearing processes in academic institutions. Britannic optimises this procedure, ensuring a seamless integration without disrupting current systems. Choosing our services not only simplifies operations but also leads to higher placement rates and significantly improves the experience for prospective students and their guarantors.
Want more student placements?Kent gears up for Clearing in February with testing commencing in April. They take advantage of Britannic’s Clearing Readiness Service which provides extensive SIP load testing and failover testing in advance along with on-site support on the day, adding further reassurance. A wide number of contingencies were put in place to ensure smooth delivery but were not needed as all went according to plan.
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Queen Mary University of London led the way in enquiry handling during the frantically busy Clearing period using Mitel's MiContact Center and INBOX solution from Britannic Technologies. Having the technology already in place Pre-COVID the university was prepared to handle the demands of lockdown and Clearing quickly and effectively.
View QMUL Press ReleaseWe’d love to start discussing your plans today. Whether you want to improve student engagement, start implementing automation or talk about your university Clearing strategy for next year. Let’s share some ideas.
