FORMS
FORMS: Improved Data Management and Customer Journey
It’s an all in one solution for busy, customer facing employees. Forget manual inputting or flicking between multiple applications, it’s simple, easy and quick for data to be collected, curated and updated. FORMS integrates down to a field level and into one or multiple systems. Meaning that your data will update from a form in real-time within your CRM, contact centre, marketing systems and so on. Enabling your employees to operate through a single pane of glass. FORMS will not only make it easy for customers and staff to update and access information but importantly will provide you with improved data analytics, insight and technical enforcement of processes.