FAQs

Branded Calls are a customer communication solution where businesses can display their name, logo, and a custom reason for calling on a recipient’s phone screen, enhancing trust and increasing answer rates.

Branded Calls use advanced caller ID technology to deliver verified business information directly to a customer's phone screen during an outbound call.

Industries such as contact centres, e-commerce, financial services, healthcare, telecom, and utilities benefit significantly by improving customer trust and engagement with branded calls.

Regular Caller ID typically shows a number or generic name, while Branded Calls display your business name, logo, and call reason, creating a more professional and trustworthy interaction.

Branded Calls enhance customer trust, improve answer rates, reduce call blocking, and strengthen your brand presence during interactions.

Yes, businesses using Branded Calls have reported significantly higher answer rates compared to unbranded calls.

By displaying verified business information, Branded Calls reduce the likelihood of your calls being mistaken for spam or fraud.

Absolutely. Branded Calls make your communication more personal and professional, leading to better engagement and improved customer satisfaction.

Implementation involves integrating the service with your existing telephony system or CRM. Our team provides full support to ensure a seamless setup.

Branded Calls are compatible with most modern telephony systems. Contact us to verify compatibility with your specific setup.