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Transforming CX: Unleashing the Power of Communication with Britannic and 8x8

When?

Where?

8x8, 3rd Floor, The Relay Building, 114 Whitechapel High St, London E1 7PT.

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Intro Agenda Why Britannic? Testimonial Sign up Location

Revolutionising Digital Engagement 

Join us on Tuesday, 13th June 2023, for an interactive workshop designed to revolutionise your approach to customer experience (CX) and communication.

Whether you're an existing user of the 8x8 communications platform or exploring new possibilities for your organisation, we extend a warm welcome to IT Directors and managers, and those engaged in digital transformation who strive to push the boundaries in their fields.

Book your place now

Empower Your Business Transformation

We're proud to present this event that focuses on how Britannic, in conjunction with the 8x8 platform can fuel your digital transformation journey. Discover the transformative potential of 8x8, delve deep into its powerful features, including communication, reporting, analytics, and the Intelligent Customer Assistant (ICA).

Invaluable Insights and Networking Opportunities

This workshop is an opportunity to gain in-depth insights and practical knowledge from industry leaders. Learn first-hand how 8x8 is shaping the future of communication and customer experience, helping organisations elevate their customer interactions to new heights.

Moreover, you'll get the chance to network with other professionals who share your drive for digital excellence. Exchange ideas, discuss challenges, and build relationships that could make a real difference to your future success.

One-to-One Advice

Our experts will be on hand for individual consultations during the event. If you have specific questions or challenges, this is your chance to seek personalized advice and guidance.

Event Agenda

  1. 10:00 Welcome from Jonathan Sharp, CEO, Britannic.
  2. 10:10 Introduction by Nick Aikman, Senior Channel Account Manager, 8x8.
  3. 10:30 Insights to Demo: UCaaS, CCaaS, CPaaS, MS Teams Integration, Analytics, ICA – Matthew Marchant, Channel Technical Trainer, 8x8
  4. 11:45 Coffee Break
  5. 12:00 The Future of Customer Experience – Roadmap, Graham Bond – Solutions Architect, Sales Engineering, 8x8
  6. 12:45 Q&A
  7. 13:00 Lunch and networking
  8. 14:00 Close

Why Britannic is the choice 8x8 partner and much more than just a reseller?

Highest level of 8x8 expertise

Britannic and 8x8 is a strong partnership built on trust, experience and knowledge. Great technology complemented by a partner you can trust to listen, advise and act in your best interests.

Impartial and considered advice and management

Britannic are industry leaders when it comes to customer service and satisfaction. Our key values are built on forming trusted and close-knit relationships with our customers through dedicated and personable account management.

Business communications experts

With over 30+ years of implementing solutions that improve employee and customer experience and engagement, Britannic are the safest bet to help enact change within your organisation.

Additional solutions, advancements and APIs

XCaaS has the power to go further with Britannic, as we have our own market-leading, powerful and proven enhancements allowing businesses to customise and flex to their specific requirements.

It's very useful to take time out to do some future thinking and hear from industry leaders about where the business direction should be going...the Britannic presentations join up the dots in terms of the direction of the technology and how it can be all brought together.

Steve Waldron - CTO

Grange Hotels

Join us

Take the next step in your digital transformation journey. Join us on June 13th, 2023, for a morning of learning, sharing, and innovating. Let's transform customer experience together.

Secure your spot today and start preparing for a future where communication knows no boundaries.

This is a free event for Britannic customers and qualifying guests.

Sign up to reserve your place!

Interested in going with a colleague? Simply submit the form again with their details.

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Where to find us

8x8’s London HQ, 3rd Floor, The Relay Building, 114 Whitechapel High St, London E1 7PT.

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