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Bizibot from Bizvu, the intent based AI chatbot

Used by clients alongside any textual channel including social, webchat and messaging apps.

Talk to us about Bizibot

Bizibot uses machine learning and natural language processing to automatically associate words or expressions with a particular intent. This enables automated reply & routing of inbound textual interactions through intent based responses and designed workflows

Deliver a consistent customer journey 24/7 365 days a year. Implementing the Bizibot software is both non-invasive and low impact and the deployment of Bizibot will leave customers able to set-up and maintain their own “reply and route” automations, making sure that Bizibot can work as effectively and efficiently as possible, thus reducing your cost to serve.

Bizibot Highlights

Works across various channels (website, WhatsApp, social media and SMS)

Setup own rules and build out workflows

Deliver instant routing, FAQs and automated responses

Automate the collection of data before passing to an agent, reducing contact time

Can integrate with multiple contact centres

Trigger customer surveys and questions

Auto fill forms

Use workflows to control the customer journey

Open APIs

Automate ID&V

Chatbots can deliver a 40-80% call deflection rate

Talk to the solutions people

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